Laundry service owners: set up pickup scheduling, recurring subscriptions, and efficient order tracking using POS workflows.
Transform Laundry Day into Profitable Convenience
Wash-and-fold services thrive when they deliver ease and consistency—your customers just drop stuff off and pick it up clean. To build a scalable system, you need pickup scheduling, subscriptions, and clear order tracking tied to payments and workflows.
Step 1: Pickup Scheduling Front-and-Center
From your POS page, customers can select day/time, list garments, and add-ons (like stain treatment). Your system assigns routes and syncs driver time.
Step 2: Offer Weekly or Bi-Weekly Subscriptions
Set pricing tiers by weight or bag count. Customers subscribe through your POS, which charges automatically and triggers scheduled pickups.
Step 3: Item-Level Order Tracking
Create order tickets with garment lists. Staff checks and confirms each stage—wash, fold, inspect, ready. Clients receive status updates and are alerted when their laundry is finished.
Step 4: Handle Add-On Services
Options like premium detergent or express turnaround are easily added at drop-off. Your POS keeps each charge visible and separated.
Step 5: Automate Notifications
Send “Out for delivery” notifications or “Ready for pickup” messages. Customers appreciate transparency and convenience.
Step 6: Use Reports to Refine Operations
Pull usage data—average weight per pickup, subscription retention rate, pickup-window accuracy—to fine-tune staffing and service windows.
Final thoughts
Wash & fold doesn’t need to be chaotic or guess-driven. With scheduled routing, subscription billing, and streamlined order tracking—with every step tied to your POS—you can build a clean, reliable, and profitable business.