Pet salon owners: offer thoughtful services and product recommendations that owners love—and pay for.
Happy Pets, Loyal Owners, Bigger Revenue
Pet grooming is emotionally driven—owners want the best for their furry friends. Premium add-ons bring value for them and profit for you.
1. Analyze Popular Services
Use M&M POS to see how often clients choose extras—like nail trim, teeth cleaning, or specialty shampoos. Identify your top upsells.
2. Offer Packages at Checkout
“Full grooming with nail trim & lavender finish” can boost client satisfaction—and upsells—when offered as a bundle.
3. Recommend Retail Products
Suggest shampoo, brushing tools, or calming sprays at checkout. When tied to their pet’s needs, owners appreciate the advice—and add items.
4. Track Client Pet Profiles
Note breed, coat type, allergies, and product preferences in your POS. That personalisation builds trust—and increases repeat bookings.
5. Send Reminder Texts/Emails
After each grooming, your POS can trigger follow-up reminders: “It’s been 6 weeks—book again?” It helps maintain routine and steady revenue.
Final thoughts
Pet owners want care and convenience. When your POS supports helpful upsells and pet profiles, you increase revenue—and keep furry clients (and their people) coming back.