Your first core team sets your culture—get hiring, onboarding, and retention right from day one.
Your Core Team Shapes Everything
Hiring your first 5 employees isn’t just filling roles—it’s building your company’s foundation. Here's how to find people who fit and stick around.
1. Focus on Culture Fit and Values
Skills can be taught—attitude cannot. Define the values you care about (team spirit, customer focus, learning mindset) and look for them in every candidate.
2. Build a Simple 2-Step Interview
- 20-minute cultural fit call
- In-person or group case scenario
This keeps speed and quality both high.
3. Onboard With Intent
First week: shadowing, role clarity, setting goals. Give them visibility into how their work ties to bigger goals (e.g. daily captures via POS).
4. Use POS Insights for Coaching
Whether orders served, sales upsells, or customer ratings—M&M POS logs and layers those metrics, helping you give real-time feedback.
Final thoughts
Strong teams aren’t built by accident. Hire with clarity, create structure, and use data-driven tools to keep your culture and performance strong.