Pet-care pros: manage client bookings, walk assignments, and payment—and delight both owners and pets.
Keep Tails Wagging and Appointments Snapping
As a dog walker or pet sitter, juggling bookings, client notes, payments, and spontaneous requests can be chaotic—especially as your business grows. A sharp scheduling system powered by your POS can keep things organised, consistent, and stress-free.
Step 1: Create a Centralised Booking Calendar
Your POS should allow clients to book through your website or a shared link—visible in real time. Walkers see their assignments, timing, and pet notes from any device, no double-booking required.
Step 2: Automate Reminder & Confirmation Messages
Clients get reminders (“Walk tomorrow at 3 pm?”), and walkers receive confirmations when owners check in. This keeps everyone in sync—no surprises or missed walks.
Step 3: Track Walk Logs & Add-Ons
Record specifics—walk duration, route taken, any bathroom breaks, or behavioral notes. Add-ons like “extra playtime” or “off-leash run” are invoiced instantly and neatly separated on client invoices.
Step 4: Implement Repeat-Client Privileges
Offer priority scheduling slots or small discounts for recurring weekly walks. Let your POS track loyalty and apply pricing automatically.
Step 5: Collect Payments Instantly
Clients pay via card or ACH after each walk, or you can bundle weekly charges. Digital receipts, payment authorisation, and client records all stored in one place.
Step 6: Send Post-Walk Recaps
After every walk, automatically dispatch a summary with a quick pet photo and notes (“Bella chased squirrels and drank water”). This adds peace of mind—and reinforces trust.
Final thoughts
Pet services thrive on trust, convenience, and personal attention. When your scheduling, payments, and communication are seamless—and tied directly to your POS—you free up time to care for pets (and grow your business) with confidence.