Reduce wait times, boost order accuracy, and free staff by deploying self-serve kiosks synced to your POS.
Serve More, Faster—with Less Hassle
Self-service kiosks speed up high-volume businesses like cafés, quick-service food, or ticket outlets. They lower labor costs, increase order accuracy, and reduce queues.
1. Choose a User-Friendly Interface
Big buttons, vivid images, clear fonts, and suggested combos create intuitive experiences. Order flows should complete in under 3 taps.
2. Sync Live with Inventory
Kiosks should reflect live availability—no sold-out items still visible. POS ties via API or internal link keeps menus current.
3. Incorporate Upsell Prompts
Suggest add-ons—“Would you like fries?”—during the order. POS captures upsell data, boosting average order value effortlessly.
4. Support Multiple Payment Options
Allow tap, swipe, smartphones, or gift cards. The POS must securely route funds and capture transaction details for analytics.
5. Offer Customization Options
Let customers modify orders—add extra cheese, hold ingredients. POS receives customization data and routes it to the kitchen precisely.
6. Build Loyalty Access into Kiosk
Allow loyalty check-in or account login on kiosks to apply member discounts and track visits—directly in POS.
7. Analyze Kiosk vs. Counter Sales
Monitor kiosk adoption rate, average spent, and wait-time improvements. Compare trends to manual orders, and refine placement and offers accordingly.
Final thoughts
Kiosks take high-volume, repeat purchases off staff hands. With close POS integration, they boost efficiency, reduce errors, and enhance customer experience—all while raising ticket values.