Unlock customers as brand ambassadors with a simple, trackable and rewarding referral strategy.
Happy Customers Bring You the Best Leads
Referrals are high-intent, low-cost customer acquisitions—if your system makes them easy, rewarding, and trackable.
1. Define a Clear Reward
Give both parties something meaningful—$10 credit, free product, or upgrade. Define limits (e.g., 3 referrals per customer) and share transparently.
2. Automate via Your POS
Generate unique referral codes linked to customer profiles. When a new buyer uses that code, your POS applies rewards automatically.
3. Make Referrals Easy to Share
Include referral links and emails in receipts or thank-you messages. Also offer in-store QR codes they can scan and share physically.
4. Promote Periodically
Announce referral boosts (“Double credits all May!”) via email, sign-up boards, and staff reminders. Refresh momentum.
5. Track & Celebrate Results
Use your POS to pull referral statistics—who referred how many, and which campaign produced best results. Publicise top referrers (reward further!)
6. Reinforce with Gratitude
Send a personal thank-you message when someone redeems their reward. Feeling appreciated gets them referring again.
Final thoughts
Customers trust people they know. When you make referral sharing easy, rewarding, and trackable through your POS—you tap into powerful word-of-mouth momentum that pays for itself.